How-to guide

Introduction

Memora Studio is an online store for personalized map art. You build the art in the editor on the home page, see the preview and buy it as a digital file or as a framed print.

First steps

• Open the home page: the editor is right there.
• Under "Layout", choose 1 or 2 places and the orientation (rectangle icon).
• Under "Location", search for the place and pick it from the list.
• Drag and zoom the map to frame the area.
• Under "Style", pick one of the five styles and, if you like, turn on Full Solid.
• Click "Checkout".

Checkout and payment

• Check the preview. It has a watermark; the final file does not.
• Choose the digital file or the framed print (Brazil, the US and Canada).
• For the print, choose the size and frame and enter the address to see shipping and the delivery date.
• Enter your name and email. If you have a coupon, type it in the coupon field.
• Click to pay. Payment happens on the secure Stripe or Paddle page.

After you buy

• Digital file: the download link arrives at the email you gave within a few minutes. You get the high-resolution PNG and the PDF.
• Framed print: it is made to order, and the tracking code arrives by email when it ships.

How to print the digital file

• The file is A3 at 300 DPI and prints well up to A1.
• Take the PDF to a print shop and ask for a good-weight matte paper.
• To see how each size looks on the wall, use the size guide.

Technical requirements

• An up-to-date browser (Chrome, Safari, Edge or Firefox), on a computer or phone.
• The interactive map needs WebGL, which current browsers have turned on.
• A valid email to receive the file or the tracking.

Known limitations

• Two places per artwork at most.
• The name, the state or country line and the coordinates come from the chosen place; free text is not possible.
• Five styles; custom colors are not available.
• The framed print is sold only in Brazil, the US and Canada. Elsewhere, only the digital file.
• The digital file has the resolution for up to A1. Larger, details lose sharpness.
• Map data comes from Mapbox and OpenStreetMap and may differ slightly from reality, such as a new street that does not show yet.

Troubleshooting

• I cannot find the place: try the neighborhood with the city ("Copacabana, Rio de Janeiro") or the English name.
• The map does not show: update the browser or try another one. Very old browsers, or ones with hardware acceleration turned off, do not show the map.
• The email did not arrive: check the spam and promotions folders. If it is not there, get in touch through the contact page with the email used for the order.
• The payment was declined: check the card details or try another payment method. Nothing is charged when a payment is declined.